Frequently Asked Questions
Some of the most asked questions for UAV Services.
If you have more questions, Let's Connect, we would love to hear from you!
- Are you SFOC certified?
- This is the most important question you need to ask! Transport Canada requires all commercial operators to have an SFOC, which stands for Special Flight Operations Certificate. If you hire an operator without an SFOC, they are not flying legally and you may expose yourself to potential penalties. Our province-wide Standing SFOC allows us to fly without the usual restrictions placed on drone operators.
Are you insured?
Absolutely! We carry UAV specific insurance and commercial insurance. A "Certificate of Insurance" can be made available to any of our clients upon request
- What about safety?
- Our team is adamant about safety. If we feel that it is unsafe to proceed with an operation we reserve the right to cancel or reschedule the operation. Prior to all operations, our team and clients are briefed on flight time and durations, safety measures, weather conditions, take off and landing procedures and emergency plans. We will not fly over crowds and at all times we use a Visual Observer to provide an additional level of on-site safety.
- In what conditions can you fly?
Visibility of greater than 3 nm (5 km) .
Winds below 15 knots (30 km/h)
Cloud ceiling greater than 500 feet above ground level (AGL)
Temperature -10°C to 40°C
No Icing conditions
How far can you fly?
The UAV must remain within the Pilot in Command’s Visual line of sight (VLOS) at all times, with a maximum flight ceiling of 400′. If for any reason the UAV exceeds our pre-determined distance limit, it will automatically return to the takeoff location.
How long can you fly?
We use LiPo rechargeable batteries in our UAV's and each battery lasts approximately 15-18 minutes. We always bring multiple batteries for each operation and recharge during flights with a portable power supply.